Safety and Health Policy and Procedures
For What’s In Your Cup? LLC Regarding COVID-19
Beginning May 18th, 2020, What’s In Your Cup? LLC and its subsidiaries Mocha My Day, Super Cool Smoothie Company, and Lil Dipper Chocolate Fountains, began implementing the following safety and health policies and procedures in response to the COVID-19 global pandemic. Specifically, we focused on implementing the April 27, 2020 recommendations/guidelines listed by the governor’s office for the state of Georgia. These guidelines are industry specific, and we feel our business model is best addressed by the governor’s office guidelines listed for “restaurants and dining services.” Guidelines for "Catering" or "Mobile Espresso Bars" do not currently exist. When and if they do, we will be the first to implement them.
Official COVID-19 Statement
The management of What’s in Your Cup? believes COVID-19 is a serious virus that must be addressed in the business environment with extreme care and scientifically-based systematic procedures.
Official COVID-19 Guidelines: Five Point Focus On Safety
To Be Implemented During Events:
- Staff will actively keep work and service area clean with cleaning disinfectant spray and/or disinfectant wipes.
- Menus for drinks will be "touchless" as in a sign form placed on the bar.
- Staff are encouraged to wash hands frequently and use hand sanitizer when washing is not readily available.
- Staff cannot take personal cups from clients.
- A safety checklist illustrating what was done prior to the event will be followed.
Official Guidelines: Client Expectations During Events
We believe that keeping events safe and virus free is a two way street. We will share our expectations with all clients, and inform them what we will do if these expectations are not met.
- Client(s) will actively enforce social distancing during the event.
- Clients(s) understand that we have the right to refuse service to individuals who choose not to adhere to our guidelines for service.
- Client(s) are expected to work with us to make the event safe and successful.
General Employee and Management Expectations:
The following applies to our employees, and management expectations:
- Screen and evaluate workers who exhibit signs of illness, such as a fever over 100.4 degrees Fahrenheit, cough or shortness of breath. Require workers who exhibit signs of illness to not report to work and to seek medical attention.
- Per existing U.S. Food and Drug Administration food code requirements, employees who are sick should remain home. If an employee becomes ill or presents signs of illness at work, the manager should identify the employee’s condition during a pre-work screening and send the employee home.
- An employee with known or suspected COVID-19 must follow Centers for Disease Control and Prevention guidelines to self-isolate for at least seven (7) days after symptom onset and end isolation only after symptoms have improved and the employee has been fever-free and/or symptom-free for three (3) consecutive days without medication before returning to work.
- Hold all meetings and conferences virtually whenever possible.
- Train all employees on the importance and expectation of increased frequency of handwashing, the use of hand sanitizers with at least 60% alcohol, and provide clear instruction to avoid touching hands to face.
- Require all employees to wear face coverings at all times. Such coverings shall be cleaned or replaced daily.
- Prohibit handshaking and other unnecessary person-to-person contact in the workplace.
- Enforce social distancing.
- Increase physical space between workers and patrons.
- Ensure the certification of Food Safety Manager is up-to-date and provide food handling training to employees.